Shipping

Delivery methods
We always use priority registered mail shipping with tracking number.
Art prints and originals shipped in a rigid protective flat packaging (for sizes below A3) or rigid protective tube (for sizes A3 and above).

How long will it take for Delivery
Our aim is to dispatch all artwork to you as soon as we receive your order. Time to ship any order is usually in the next business day, but can take up to 3 business days.
All original paintings and fine art prints ship from Lisbon, Portugal.
Arrival time: It usually takes less than a week for EU, 4-5 days for UK, 9+ days for US, Canada and Australia, but may range from 3 to 20+ days depending on the geographical and shipping zone.

Where do We Ship Artwork
We currently ship our original artworks and fine art prints worldwide.
Shipping of any additional prints and originals in the same order at no extra charge.

Return Policy
If you are not satisfied with your purchase, we will exchange your item(s) or refund your money (discluding shipping costs) via PayPal up to 8 days after you have received your order. If you want to return the item please contact: sales@smokypixels.com

If a product ordered is not available
We will contact the customer by email or telephone within 5 days maximum counting from the date of the order request to inform him/her of the new delivery deadline of the product.

 
Contact us:
e-mail: info@smokypixels.com
If you have any questions about purchase and delivery process please contact:
e-mail: alex@smokypixels.com